Back to previous page

Frequently Asked Questions

How can I change the personal details on my account?

You can change the details that we hold on our files for you quickly and easily online. Select Personal Details from the Maintenance drop down menu then simply enter your new details in the Personal Details section and click on Save Settings.

You can change your address, telephone number and email as well as the delivery preferences for your Statements and other account documents.

The following account types require you to call us to change your details. If you hold one of these accounts please call our customers services team on 0808 156 6000:

  • Joint Accounts
  • Limited Company Accounts
  • Investment Clubs

Did you find this information useful?

Still looking for more help ?

Our site map provides an at-a-glance overview of the whole site.

Search the site

Search the rest of the RBS Share Dealing site.