Back to previous page

Frequently Asked Questions

How can I withdraw money from my ISA?

You can withdraw money from your ISA into an account that is held in your own name, as long as you leave a minimum balance of £100. If you do not leave a minimum balance of £100 in your ISA, your payment may be delayed or rejected.

If you transfer cash out of an ISA it will lose the tax benefit and you will not be able to re-subscribe that amount.

  1. Add a payee
  2. Making a withdrawal
  3. Selecting a withdrawal type
  4. Confirming the withdrawal

Add a payee

If you already have a payee setup this step can be skipped.

To add a Payee log into your account and click the Account Information drop down menu and then Manage Payee Accounts. Now click the Add Payee button.

You can now enter the details of the bank account you would like to setup on our system. You can add an unlimited number of Sterling payees for UK bank accounts. You can also set one payee each for Sterling and Euro payments to overseas bank accounts, plus one US Dollar and one Canadian Dollar account in either the UK or overseas.

When setting up a payee you will need to enter your dealing password. If you do not know you dealing password please contact our customer services team on 0808 156 6000.

Some bank accounts cannot be added on our payee system. If you cannot add a payee please call 0808 156 6000 so that we can arrange your withdrawal.

Making a withdrawal

To make a withdrawal first log into your account and click the Account Information drop down menu and then Move Money Out option. You can now select your withdrawal type. For Standard Bank Transfer and Urgent Bank Transfer you will then be asked to select a payee followed by the amount you wish to withdraw. Please note you will only see payees relevant for the withdrawal type you have selected.

Selecting a withdrawal type

We offer the following withdrawal types:

  • Standard Transfer. This can be used to withdraw money to most European Countries. The transfer will take three days
  • Urgent Transfers. This can be used to withdraw money to be received by your UK bank or to withdraw money to none UK bank accounts. Most urgent transfers will be received by your bank on the same day as your request as long as it the request is made before mid-day.

Some overseas transfers may take longer to reach your bank. If funds have not arrived with your bank after 5 days of the money being withdrawn from your BrokerLine account please check the payee details and contact the receiving bank in the first instance.

If you wish to withdraw Hong Kong Dollars, Singapore Dollars or Australian Dollars from your account please call 0808 156 6000 so one of our Customer Services Representatives can arrange this.

If you wish to withdraw Hong Kong Dollars, Singapore Dollars or Australian Dollars or if you wish to withdraw money to a bank in either Australia or New Zealand call 0808 156 6000 so one of our Customer Services Representatives can arrange this.

Did you find this information useful?

Still looking for more help ?

Our site map provides an at-a-glance overview of the whole site.

Search the site

Search the rest of the RBS Share Dealing site.