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Frequently Asked Questions

I am experiencing problems accessing your website via Internet Explorer 9 (IE9)?

Our website is not yet fully compatible with Internet Explorer 9 (IE9), this Browser is therefore not supported. Whilst there is a compatability mode this has not been tested by us.

Users with Internet Explorer 9 have the following 3 choices:

    1. Uninstall IE 9
    2. Install Firefox. However, if you wish to continue using IE
    3. Set their browser to IE9 Compatibility View.

    How to set to IE9 Compatibility View

    Load the Secure Site login screen and press F12 on the keyboard

    Under the Browser Mode Menu option on the Developer Tools window that has opened, select Inernet Explorer 9 Compatibility View

    The options will appear as follows:

    • Internet Explorer 7
    • Internet Explorer 8
    • Internet Explorer 9
    • Internet Explorer 9 Compatibility View

    Did you find this information useful?

    Related Questions

    1. Can I use my iPhone or other mobile phone to access your website?
    2. Can I use the iPhone app on the iPad?
    3. I cannot find your trading app in the iPhone store?

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