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Frequently Asked Questions

I have lost my certificate; can I still sell my shares?

No, not without a certificate. You will need to contact the company Registrar and advise them the certificate has been lost. The Registrar will start the proceedings to issue you with a replacement certificate.

A Letter of Indemnity is given upon request from the Registrar. Written confirmation is required, including:

  1. the name of the company involved
  2. the full name and address of the shareholder(s)
  3. (if in possession) the certificate number

You will be required to complete the Letter Of Indemnity and return it to the Registrar with the elevant fee. A new certificate will then be issued to the registered name and address of the shareholder.

Registrars may charge a fee to issue a replacement certificate.

The Letter Of Indemnity itself cannot be used to take the place of a lost certificate or to facilitate the settlement of a sale.

The function of a Letter of Indemnity Form is to to replace a lost, stolen or destroyed share certificate and cover the registrar against insured risks - associated with replacing the certificate.

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