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Frequently Asked Questions

I have some share certificates for UK stocks. How can I sell them? Can I deposit them into my account?

I have certificates held in my name. I would like to deposit them into my sole name nominee account
I have certificates held in my sole name. I would like to deposit them into my joint name nominee account
I have joint named certificates and would like to deposit them into a Sole named account
I have some certificates I would like to sell without depositing into my nominee account
I have certificates held in my name. I would like to deposit them into my sole name nominee account

If you hold share certificates in your Sole name you can deposit them into your Nominee account allowing you to view all of your holdings online. You just need to complete and sign a CREST Transfer Form for each stock held and return to us along with your share certificates. The form is locate in the Useful Forms section of our website.

Use our CREST Transfer Form Generator which automatically creates pre-filled CREST Transfer Forms in PDF format which you can then download print out and complete. Once logged in go to Payments & Transfers/Transfer Shares In.

Alternatively send us your share certificates with a covering letter clearly stating your name and account number. We then send you pre printed transfer forms for you to sign and return.

Please send your certificates to:
Nominee Department
Direct Trader
Exchange Court
Duncombe Street
Leeds
West Yorkshire
LS1 4AX

You may wish to consider using a recorded delivery facility when sending valuable documents.

Your shares will appear on your account within 10 working days of receipt and normally much sooner.

It is not possible to transfer share certificates directly into an ISA unless they have recently come out of a share save scheme. Please see our FAQs regarding transferring shares into an ISA.

I have certificates held in my sole name. I would like to deposit them into my joint name nominee account

If you wish to deposit Sole named certificates into a Joint account a signed Gift Form is required to confirm the change of ownership. You will receive a Gift Form once the certificates have been received in the office. This will need to be signed by the account holder named on the share certificate you are depositing

Once you have completed the Gift Form please return it to the following address:
Nominee Department
Direct Trader
Exchange Court
Duncombe Street
Leeds
West Yorkshire
LS1 4AX

On receipt of the signed Gift Form it takes approximately five working days to deposit your shares into your account.

Please contact our Customer Services Team on 0808 156 6000. Monday to Friday between 7:30am and 9pm or Saturday 9am to 3pm so that we can forward you this form.

I have joint named certificates and would like to deposit them into a Sole named account

We are unable to deposit Joint named certificates into a Sole named account.

If you wish to deposit your shares you would first need to change the ownership of the shares by contacting the registrars.

I have some certificates I would like to sell without depositing into my nominee account

Please contact our dealing representatives on 0808 208 4400. to discuss the options for selling your shares. Please note that there is a £40 charge on top of our standard commission to sell shares direct from certificate without first depositing them.

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